Coronavirus Policies as of 9/10/2020
Oviedo Florist is dedicated to preserving a healthy and safe Oviedo community and workplace for our designers, associates, and delivery drivers. In response to the 2019 novel Coronavirus, COVID-19, we are implementing the following guidelines regarding the order and delivery of your favorite flowers in Oviedo. We will continue to offer the same high standard of design and service for all of your floral needs! These policies and recommendations are subject to change and will be updated accordingly.
• We will remain open regular hours, servicing both delivery and pick-up orders.
• EMPLOYEE EXPECTATIONS: On and off our premises, our employees are required to follow all federal, state, and local mandates, including wearing a facial covering (well fitting and extending over the nose, mouth and chin), participating in as little contact as possible, and social distancing. Employees are encouraged to sanitize high traffic spots frequently, wash hands frequently, and practice safe behaviors beyond the workplace.
• CUSTOMER EXPECTATIONS: On our premises, our customers are required to follow all federal, state, and local mandates, including wearing a facial covering (well fitting and extending over the nose, mouth and chin), participating in as little contact as possible, and social distancing. Off our premises, when interacting in person with our staff, our customers are requested to wear a facial covering (well fitting and extending over the nose, mouth and chin), participate in as little contact as possible, and social distance when possible. If you, the customer, or your recipient are sick with or may have been exposed to COVID19, please follow government and CDC orders and recommendations to limit contact with others, avoid coming in person to the shop, and please, intead, order online and opt for touchless delivery.
• Touchless Home Delivery: Our standard delivery practice is now our Touchless Home Delivery. Our delivery driver may ring the doorbell, knock, or even call to inform recipients that their flowers are out for delivery, and drop off the flowers on the front doorstep of the recipient’s home. The driver will maintain social distancing protocol and ensure that the flowers are received into the hands of the recipient, all without making any contact. The recipient will no longer need to sign for delivery. This limits face-to-face contact and offers a higher degree of protection for the driver and recipient.
• Touchless Pick-Up: Customers may opt for Touchless Pick-Up for in-store pick-up orders. Park outside of our Broadway Street location, give our shop a call to inform our associates that you are here, and we will bring your order out to your car for you. This will give you the opportunity to pick-up without coming into contact with our building or the public. Please remain in your car unless absolutely necessary. If for any reason you must exit your car, remain 6 feet away from other customers, their cars, and our staff. Please call to place your pick-up order at 407-365-3035 and specify that you would like Touchless Pick-Up.
• We are not restricting any delivery zones or specific locations on the basis of Coronavirus at this time. We are continuing delivery to hospitals, private residences, businesses, universities, and all other normal locations.
• We recommend that our customers consider allowing us to deliver to home addresses first. Delivery to public places and high traffic areas present potential complications with logistics and potential for infection. Home deliveries can be truly touchless and are safer for everyone.
• Stay up to date on developments regarding Coronavirus. Visiting www.cdc.gov will give you the most accurate information.
Our shop serves the following areas:
Oviedo, Winter Springs, Chuluota, Casselberry, Tuskawilla, Bithlo, Geneva, Christmas, Altamonte Springs, Lake Mary, Sanford, Longwood, Maitland, Fern Park, Goldenrod and East Orlando including Avalon Park, UCF, and Waterford Lakes.
We are so glad you’ve chosen us to send your special gift! We understand when you make a selection that you anticipate a gift that is just as pictured. While we strive to achieve that, please understand that floral design is an art. Just as no two paintings are exactly alike, no two floral arrangements are exactly alike.
Each designer has their own style and technique of designing arrangements. It is normal and should be expected that the completed arrangement will be slightly different from the picture. Please note the adjective “slightly” as our designers are trained to reproduce arrangements shown. In fact, we are quite often secretly graded on our ability to reproduce what is pictured – within an allotted range of variation.
Each arrangement will have slight variation due to design, but may also vary in flowers due to season, color, availability, etc. Further, the shades of the colors pictured may vary due to the light used in the photography and the variation in how each of us sense colors. Additionally, we may be unable to stock every container, vase, and flower pictured consistently. It may be necessary at times to substitute similar containers, flowers, or greens, within the quality standards set forth by Teleflora.
The completed arrangement will be - and should be expected to be - slightly different from the picture. However, you can rest assured that our floral designers have both training, talent, and years of experience to make sure the final floral arrangement will have the intended artistic impact of the arrangement pictured.
If you have questions about creative variation or substitutions, please call. We will be happy to talk with you about your concerns! Our goal is to fulfill your wishes within our capabilities. If something is important to you, it is important to us - so let us know! We would love to work with you to determine suitable substitute or alternative solution as necessary.
Thank you for taking the time to read this and thank you in advance for understanding. We value our customers! A part of showing that value is being completely honest and ensuring our customers are as fully informed as possible. We send only the highest quality flowers, though they may vary slightly from our online imagery.
We look forward to fulfilling your floral needs and creating the right impact for the person or group you seek to enrich with your floral choice.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.
Oviedo Florist is proud to offer fresh floral designs, beautiful gifts, and inspired wedding flowers - serving Oviedo and a wide surrounding area with personalized customer service since 1969. In 2019, we will be celebrating 50 years since we first opened our doors in old downtown, making us officially the oldest florist in Oviedo. Our shop has stood the test of time and has played a role in countless cherished moments. Though we have changed our location three times over the years – thanks to our growing business and expanding community – our passion for excellent florals has always endured. Since the beginning, Oviedo Florist has been strongly driven and solely advertised through word-of-mouth, referrals, and maintaining lasting relationships with our customers. Our flowers are a longstanding tradition with families, churches, businesses, and schools around Seminole County and beyond; generations of Oviedans have put their trust in us. Our dedication to exceptional flowers is one of the many reasons we have remained a Top 500 or Top 1000 Teleflora Shop since 2000 of some 23,000 Teleflora shops worldwide. We are also able to send and receive floral arrangements around the country through our trusted wire service. If you’re sending flowers to a loved one in the Oviedo area from out of town, we are happy to work with your local Teleflora or Flower Shop Network florist to coordinate your order! Why use us? Our values guide us in everything we do. Here’s why you can trust Oviedo Florist to give you only the very best:
Our Mission Statement is “to create and deliver delightful floral arrangements and gifts.”
We promise you our very best, from taking your order to the final delivery. We take pride in every arrangement that leaves our shop bearing the Oviedo Florist name. Handling fresh, perishable product is a challenge, but our experienced team always rises to the occasion. We start early and stay late to meet our commitments. We go to extraordinary lengths to create original, thoughtful, and creative designs to offer. We double check, get a second opinion, and ask questions to exceed expectations. We strive to offer only the highest quality florals and stand behind this promise to you. We have a state-of-the-art Point of Sales system, affectionately called "Dove". Having an efficient Point of Sales system means we are able to intake and manage your order electronically. This includes developing an electronic record of your order that gets distributed to our staff for work, processing payment securely, maintaining a secure data base for the next time you order, electronically managing deliveries to ensure on-time deliveries, and so much more. Security of your personal data is one of our topmost concerns! Note: We never share your personal information with any other person or business except to conduct Teleflora business, including processing orders with other florists in the Teleflora network. Teleflora is committed to ensuring its data networks are secure.
The base of our business is fantastic flowers and thoughtful arrangements, but our service really brings the Oviedo Florist experience together. We have four expert floral designers who bring over 75 years of combined experience.Laurie specializes in wedding flowers. Her weddings range from modern and fashion forward to romantic and rustic to classic with vintage charm.Vickie, our assistant manager, works in a variety of areas, including designing weeklyorders and business-to-business marketing. Her work is classic, precise, and delicate.Christy manages our line of gift baskets and arrangements. She enjoys creating arrangements that are modern, funky, and original. Marlene is our lead floral consultant and manager. She takes on wedding work, daily arrangements, and creating new designs. Our sales associates, Linda and Charlene, are knowledgeable, courteous, and dependable. They take each and every customer’s needs to heart and offer suggestions to give you the flowers you are looking for. Our drivers, Greg and Ford, add that final special touch to ensure your order gets the best possible impact upon delivery.
Our flowers are second to none. We pride ourselves on the quality and freshness of our blooms, as we have specialized processing for every variety of flower. Here’s how we maintain our top-notch flowers: We receive fresh flowers daily! Every day, flowers are shipped in to us from around the country and the world. Certain flowers, such as roses, require conditioning over a few days. Our staff is extremely knowledgeable on the preferences and needs of every flower we carry, so you can rest assured that the flowers used in our arrangements are in prime condition. Oviedo Florist calls a 3,000 square foot, stand-alone building home. We have ample space to store inventory and refrigerate florals. We buy in bulk, which lowers costs - savings we pass to you. Additionally, we buy quality items (many which have minimum order levels) - quality we also pass to you. We have three coolers with well over 500 square feet of refrigerated space. The industry standard is 32 square feet. More refrigeration means more flowers. We strive to offer the greatest selection of fresh flowers at the lowest prices, and our building makes it all possible! We never charge a service or handling fee, unlike many others in the industry. We strive to make sure your dollars are put in to the flowers you send, as it should be!
Oviedo Florist brings weddings from dream, to concept, to reality! We provide inspired floral designs, knowledgeable guidance, humble experience, and gracious service to our brides-to-be. We offer a wide selection of bridal bouquets, wedding ceremony flowers, floral cake decorations, and centerpieces to fit any budget. With years of experience and generations of brides, Oviedo Florist arranges the very best in wedding flowers. For more information, visit www.oviedofloristweddings.com
We treat sympathy flowers with great honor and dignity.We know the loss of a loved one is a very difficult time and we wish to do all we can to ease the burden. Flowers are meant to provide comfort to reduce that hardship. Our policy is to deliver within the hour preceding the time requested. Most funeral directors want flowers delivered one hour prior to a service. We deliver within one hour of that time as a rule and policywith very few exceptions. Though we are closed for general business on Sundays, we deliver flowers for Sunday services on Sunday (unless expressly told not to). Others will deliver Sunday orders on Saturday or even Friday – a practice we avoid at all costs. Within 24 hours, the small amount of water contained in the sympathy arrangement’s floral foam is dry and flowers begin to wilt. Also, heat expedites wilting. Thus, prompt delivery to funerals is an aspect we pay close attention to. When you lose a loved one, the last thing you want to have to do is fret about the flowers. Trust Oviedo Florist to make sure the arrangement honors your loved one and is there on time and as fresh as possible!